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Privacy Policy
Data Protection & Privacy
HomeCheckai is committed to protecting your privacy and ensuring the security of your data. We operate in full compliance with GDPR and UK data protection regulations.
What We Collect
Property images you upload for analysis
Contact information when you create an account
Analysis results and reports
Usage data to improve our service
How We Use Your Data
To provide AI defect detection services
To generate professional reports
To improve our AI algorithms
To provide customer support
Data Security
All data is encrypted in transit and at rest
Images are automatically deleted after analysis
We never share your data with third parties
You can request data deletion at any time
Contact: privacy@homecheckai.com
Terms of Service
Service Terms & Conditions
By using HomeCheckai services, you agree to these terms and conditions.
Service Description
HomeCheckai provides AI-powered property defect detection and analysis services. Our AI analyzes property images to identify potential defects and provides professional recommendations.
User Responsibilities
Provide clear, high-quality property images
Use the service for legitimate property assessment purposes
Not attempt to reverse engineer or misuse our AI
Comply with all applicable laws and regulations
Service Limitations
AI analysis is for guidance only and not a substitute for professional inspection
We cannot guarantee 100% accuracy of defect detection
Service availability may vary based on system load
We reserve the right to modify or discontinue services
Payment & Refunds
Professional reports require payment before delivery
Refunds available within 30 days if service not delivered
Subscription services auto-renew unless cancelled
Contact: support@homecheckai.com
Security & Compliance
Our Security Commitment
HomeCheckai implements enterprise-grade security measures to protect your data and ensure service reliability.
Data Protection
Encryption: AES-256 encryption for all data in transit and at rest
Secure Uploads: HTTPS/TLS 1.3 for all file transfers
Data Retention: Images automatically deleted after analysis
Access Control: Multi-factor authentication for accounts
Infrastructure Security
Cloud Security: AWS/GCP with SOC 2 Type II compliance
Network Protection: DDoS protection and WAF
Regular Audits: Third-party security assessments
Incident Response: 24/7 security monitoring
Compliance
GDPR: Full compliance with EU data protection regulations
UK DPA: Compliance with UK Data Protection Act
ISO 27001: Information security management certification
Cyber Essentials: UK government cybersecurity certification